Our Team

Most people are tired of paying for insurance they don’t understand. We simplify and custom fit your protection so you can get on with life, knowing we’ve got you covered.

We only use top quality insurance companies that we have tested and proven by experience to pay your claim promptly. Our goal is not to just write you a policy, we want to get you the right coverage, and keep you happy for many years down the road.

If you suffer a fire, wind or other damage to your home we will send our local adjuster to help you promptly inspect and take care of your claim.  If you have an accident in your covered vehicle with us, we will work with you at your convenience to inspect the damages and get you restored back so you can go on with your life. We have claims adjusters in your area to assist you when you need us most.


Enjoys mission trips, motorcycles, Founder and President of Sparks Insurance

Randy started Sparks Insurance 36 years ago in 1983. He has six children ages 19 to 37 with his wife Debra along with two grandchildren. They attend NorthStar Church. Randy enjoys mission trips to Central America, riding his Harley Davidson, biking, swimming, hiking in the Smoky Mountains and the Gulf Coast beach. He has never been a big fan of cats but somehow, his sweet wife Debra convinced him that they needed two cats. Randy is sure one of the cats “Harley” is a dog in a cat’s body.


Love of sports, the lake, and Customer Service Agent
Phone: (865) 687-1855 ext. 102

I have been with Sparks Insurance for over 33 years and have helped to partner with over 15 agencies in our Dani Network and Sparks Family LLC. I was married over 56 years and have 3 Children and 6 Grandchildren, and 2 Great Grandchildren. I have 2 dogs that keep me busy and take up a lot of time and are the best companions that a person can have. I enjoy lots of different sports such as Golf and Football, I follow Tennessee Football and Basketball and Notre Dame Football. I love boating on the lakes of East Tennessee and looking at all the beauty around me that the Lord has given us.


Grandmother of 2 sweet boys, Customer Service Agent and Bookkeeper
Phone: (865) 687-1855 ext. 103

Sheila has been with Sparks Insurance 30 years working as bookkeeper and agent. She has enjoyed the years working at Sparks along side her mother Ms Faye. She has 2 sons, Josh and Scott. Also, enjoys spending time with her grandsons and husband Steve. They have been married 38 years and love spending time with all of the family. She completes her family with Whiskers the cat.


VFL, TV junkie, and Customer Service Agent
Phone: (865) 687-1855 ext. 104

Amber began her career at Sparks Insurance in 2004. As a young child she enjoyed coming to work with dad and learning how the insurance agency worked. She is married to her best friend and they have two beautiful children. She enjoys volunteering at OneLife Church and serving her community. She loves trips to the beach as well as visiting the beautiful Smoky Mountains. She is a huge fan of the Tennessee Volunteers and loves when football season is in full swing.


Dog Person, Foodie, Customer Service Agent
Phone: (865) 687-1855 ext. 112

Maddy began working at Sparks Insurance in 2015 as a receptionist where she quickly gained a passion for insurance and soon became a licensed agent. She was born and raised right here in Knoxville and attended Hardin Valley Academy. She is married to a loving husband, Michael, with whom she shares 3 spirited daughters; Rebecca, Alyssa, and Jeanie as well as their two dogs; Hank & Rousey.


Avid bowler, retired twice, and Auto Insurance Agent
Phone: (865) 687-1855 ext. 107

Joe joined the Sparks team in 2012. He attended college in 1961 at the University of Tennessee and Maryland. He was licensed in insurance in 1966 and started his own business in 1970. He and his wife Becky worked together in their agency for 30 years before he sold it. He and Becky have two sons, Todd 44 and Shawn 39. He has one daughter-in-law and 4 grand dogs and 2 grand cats. He is a devoted bowler averaging between 190 and 200. Joe is a news talk radio and TV enthusiast and loves to spend time expressing his opinions.

Paula Abner

Customer Service Agent, Commerical & Personal Lines
Phone: (865) 687-1855 ext. 106

Paula Abner has been with Sparks Insurance for 3 years but brings a total of 22 years of insurance expertise with her. She has been married to her husband Brian for 15 years and has a son named Micah. She has also welcomed her mother Almeda into her home. Her family attends church at First United Pentecostal, spend time with her family, watch classic films, and cheer on the Volunteers or the Michigan Wolverines.

Natalie Howard

Musician, Writer, and Customer Service Representative
Phone: (865) 687-1855 ext. 114

Natalie joined the Sparks team in 2017. She attended Tennessee Wesleyan University. She enjoys speaking, leading worship, and writing devotional and encouragement material for her personal blog and social media ministry. She loves to spend time with family and friends over a mocha frappe or an evening in with a good book.

Hayley Allnutt

Food junkie, avid Netflix watcher, Customer Service Agent
Phone: (865) 687-1855 ext. 105

Hayley joined the Sparks team in 2019. Hayley was born and raised in British Columbia but calls Knoxville home now. She loves to spend time with her family and friends, traveling to new places and cheering on the Volunteers.

Melody Fife

Customer Service Agent, enjoys scrapbooking and spending time with my family and friends.
Phone: (865) 687-1855 ext. 109

Melody has been working in insurance for 27 years as an insurance agent. She really enjoys working with the customers. She has been married to her sweet husband Dennis for 41 years. They have two sons, Todd 40, and Chad 38. They have two granddaughters ages 18 and 13. They have three grandsons ages 17, 7, and 6. They also have in their family two dogs Pepper and Ally!!

Cheryl Arthur

Former owner of Broadway Insurance Agency. Semi Retired to enjoy more time with family, friends, riding motorcycles, hiking and volunteer activities. I have been married 45 years to my college sweet heart, and we have two adult children who have blessed us with five grandchildren

I am somewhat an insurance nerd as I enjoy reading insurance policies! I enjoy meeting with my clients to review insurance coverages with the changes that life brings. Volunteering with Samaritans Purse catastrophe relief where I get to go help at peoples’ homes that have suffered loss from hurricanes, floods and tornadoes has been a real eye opener to me how these natural disasters affect families with not only losing a home but many times their small community of neighbors and the street they live on as well.

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